IT colleagues at UConn Health all call Jon Gorman the kindest person they know.<\/p>\n
Gorman, of Southington, serves UConn Health as an application analyst for its advanced electronic medical record system called EPIC. He says he always kindly helps his EPIC ambulatory care providers and staff troubleshoot any needs they have with the electronic medical record system.<\/p>\n
\u201cAs an Epic application analyst, I support outpatient providers and staff with their charting and medical records needs and technical issues,\u201d Gorman says.<\/p>\n
He\u2019s been happily working at UConn Health for a little over two years after working at several local hospitals such as UConn Health\u2019s longtime affiliate Connecticut Children\u2019s.<\/p>\n
\u201cI have some friends who were always telling me how much they like it here at UConn Health. So, I applied, and it turned out to be a really good fit. UConn Health is a great organization \u2013 and it is a wonderful opportunity to work here,\u201d he says.<\/p>\n
His ongoing kindness trait started at a young age and continues to this day while working at Connecticut\u2019s only public academic medical center.<\/p>\n
\u201cMy parents instilled the importance of kindness in me,\u201d Gorman says. \u201cI always saw kindness in how they treated us as kids and each other. I was taught when you spend time with people you are always kind, and I carry that value with me.\u201d<\/p>\n
He says kindness is not something he thinks about all the time but always follows the Golden rule he was taught as a youngster: \u201cSimply treat people how you want to be treated,\u201d Gorman stresses.<\/p>\n
\u201cSometimes people are just having a bad day. Even if you meet or are working with someone who is not sparkling on a given day \u2013 I remind myself that they need help \u2013 and I am here at UConn Health to help them.\u201d<\/p>\n
Service to others is Gorman\u2019s top mission, and UConn Health\u2019s foundational mission.<\/p>\n
Whether it\u2019s electronic medical records or hands-on patient care, Gorman knows how important the work of UConn Health employees really is.<\/p>\n
\u201cThere is a lot of collaborative work that happens here at UConn Health, and everything and everyone of us are interconnected across our academic medical center. For example, in IT we are helping clinicians so they can help patients have a better patient experience.\u201d<\/p>\n
Gorman adds, \u201cUConn Health is a collaborative experience and workplace! Our important work is all intertwined and making a real difference. So it\u2019s extra important that we all are kind, get along, and work with each other well.\u201d<\/p>\n
Gorman says it\u2019s all about building good relationships \u2013 and it all starts with being kind.<\/p>\n
\u201cIt works!\u201d<\/p>\n
And Gorman also reminds himself in his IT role how his job also helps not only his fellow coworkers at UConn Health but his own loved ones too.<\/p>\n
\u201cMy friends and family all use UConn Health for their health care. Our patients are not strangers. They are our family members too and count on us. We want everyone to get the same, great care.\u201d<\/p>\n
Gorman adds, \u201cThe work you are doing at UConn Health affects end users \u2013 we can all relate to this\u2013 since it\u2019s us and our own family members being cared for too by UConn Health.\u201d<\/p>\n
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