![\"Physician](\"https:\/\/today.uconn.edu\/wp-content\/uploads\/2025\/09\/Williams170301d094-1000x1250-1-240x300.jpg\")
Providers only use the tool if the patient gives permission.<\/p>\n
Dr. Lenora Williams<\/a>, who sees OB-GYN patients in UConn Health\u2019s Storrs office, was among the first providers to try it.<\/p>\n \u201cBeing fairly confident that the most important aspects of the encounter will be accurately documented allows me to be more attentive and takes the pressure off of documenting right away,\u201d Williams says. \u201cDAX is most efficient with problem visits, which are the ones that typically require more comprehensive documentation.\u201d<\/p>\n Starting with internal medicine, dermatology and Mohs surgery, orthopedics, comprehensive spine, and neurosurgery, UConn Health is expanding the use of the DAX technology throughout the outpatient practices this year, then bringing it to the emergency department and inpatient settings next year. It will become the first AI solution UConn Health deploys across the entire clinical enterprise.<\/p>\n \u201cIt really is to help reduce burnout for the providers, also to increase the engagement between the patient and the provider,\u201d Napoletano says. \u201cAnd also, we\u2019re seeing, because of the efficiencies, that providers are actually able to see more patients.\u201d<\/p>\n The AI-generated notes form in the electronic medical record without the providers having to type anything; then they can go into the record to customize and edit their notes.<\/p>\n \u201cIt\u2019s much easier for me to edit it than it is for me to come up with it from scratch and write the whole thing out, so it definitely saves me time,\u201d says Dr. Darlene Oksanen<\/a>, primary care physician and another early adopter. \u201cI would say, 90% of the time I\u2019m getting out of clinic when I can. … I noticed a big improvement. And I can spend more time on the important parts of the note, which are basically the assessment and plan and my thought process, rather than just writing down history.\u201d<\/p>\n Another option for providers is \u201cmonologue mode,\u201d which allows them to record parts or all of a note before or after the appointment. This enhanced form of dictation is effective for pre-visit planning or post-encounter summaries, allowing providers to speak naturally and still benefit from ambient documentation.<\/p>\n Oksanen says it helps her have a better personal connection during patient interactions and improves her train of thought.<\/p>\n \u201cSurprisingly, I realized after using DAX how much of the small complaints that my patients were bringing in with them I wasn\u2019t really capturing in my note just because of time,\u201d she says.<\/p>\n