Governor Dannel P. Malloy today announced that a new collaboration between the Connecticut Insurance Department and the UConn Health Center will help families struggling to get mental health treatment paid through their insurance.<\/p>\n
\u201cNo one should have to overcome mountains of red tape when they are trying to access mental health services,\u201d said Governor Malloy. \u201cThis collaboration allows us to leverage the respective expertise of the Insurance Department and the UConn Health Center to put in place a common-sense approach to what can be a profoundly frustrating process. I commend the Insurance Department and the Health Center for their commitment to improving mental health care access for residents.\u201d<\/p>\n
The Insurance Department and UConn Health Center are developing a user-friendly \u2018claims tool kit\u2019 for policyholders and providers, especially out-of-network providers who operate on cash basis. The goal is to reduce the number of insurance denials by creating a plain-language claims template specific to behavioral health treatment that policyholders and practitioners can submit to insurance companies for reimbursement. It is intended to help them quickly and accurately prepare claims submissions to reflect medical necessity and increase the number of claims approved on initial submissions.<\/p>\n
\u201cIt\u2019s been the Department\u2019s observations that incomplete or incorrect information, coding errors, and other documentation issues are often the cause of claims denials requiring multiple appeals. We don\u2019t want families having to fight to get the care they need,\u201d said Deputy Insurance Commissioner Anne Melissa Dowling, who oversees the Department\u2019s health insurance initiatives.<\/p>\n
Scheduled for completion this summer, the claims tool kit is the first in a series of behavioral health projects the Insurance Department and Health Center are undertaking to assist consumers and providers. Work also includes enhancements to education and outreach materials for mental health insurance coverage.<\/p>\n
\u201cWe are delighted to work with the Insurance Department on this important initiative and to share our world-class psychiatric and clinical expertise,\u201d said Dr. Frank M. Torti, UConn Health Center Executive Vice President for Health Affairs and Dean of the Medical School. \u201cThis project has the potential to improve the quality of life for so many of our families and especially the children.\u201d<\/p>\n
About 1.8 million Connecticut residents\u2014roughly half of Connecticut\u2019s population\u2014have private or employer insurance plans.<\/p>\n
Follow\u00a0the UConn Health Center<\/a> on\u00a0Facebook<\/a>,\u00a0Twitter<\/a> and\u00a0YouTube<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":" They are developing a user-friendly \u2018claims tool kit\u2019 for policyholders and providers.<\/p>\n","protected":false},"author":27,"featured_media":75598,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"wds_primary_category":0,"wds_primary_series":0,"wds_primary_attribution":0,"footnotes":""},"categories":[179,1],"tags":[],"magazine-issues":[],"coauthors":[45],"class_list":["post-75581","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uconn-health","category-uncategorized"],"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-06-17 01:49:57","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/today.uconn.edu\/wp-rest\/wp\/v2\/posts\/75581","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/today.uconn.edu\/wp-rest\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/today.uconn.edu\/wp-rest\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/today.uconn.edu\/wp-rest\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/today.uconn.edu\/wp-rest\/wp\/v2\/comments?post=75581"}],"version-history":[{"count":5,"href":"https:\/\/today.uconn.edu\/wp-rest\/wp\/v2\/posts\/75581\/revisions"}],"predecessor-version":[{"id":75637,"href":"https:\/\/today.uconn.edu\/wp-rest\/wp\/v2\/posts\/75581\/revisions\/75637"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/today.uconn.edu\/wp-rest\/wp\/v2\/media\/75598"}],"wp:attachment":[{"href":"https:\/\/today.uconn.edu\/wp-rest\/wp\/v2\/media?parent=75581"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/today.uconn.edu\/wp-rest\/wp\/v2\/categories?post=75581"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/today.uconn.edu\/wp-rest\/wp\/v2\/tags?post=75581"},{"taxonomy":"magazine-issue","embeddable":true,"href":"https:\/\/today.uconn.edu\/wp-rest\/wp\/v2\/magazine-issues?post=75581"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/today.uconn.edu\/wp-rest\/wp\/v2\/coauthors?post=75581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}