Dennis Pierce ’15 MBA never got the memo about how humans tend to be change averse. During his 34-year tenure at UConn Dining Services the recently retired Pierce created a culture of change. “They embrace change,” he says of dining employees. “On Friday we look different from what we did on Monday.” We asked Pierce to list a few things about running what, under his watch, has become one of the largest self-operating dining services in the country. It has its own catering department and bakery, employs 450 full-time workers, and serves some 3.6 million meals a year.
UConn Magazine: Keep the Change
Dennis Pierce ’15 MBA never got the memo about how humans tend to be change averse. During his 34-year tenure at UConn Dining Services the recently retired Pierce created a culture of change.